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	<title>RangelMD.com &#187; Medical Legal</title>
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		<title>Doubt is not evidence to the contrary!</title>
		<link>http://rangelmd.com/2011/10/doubt-is-not-evidence-to-the-contrary/</link>
		<comments>http://rangelmd.com/2011/10/doubt-is-not-evidence-to-the-contrary/#comments</comments>
		<pubDate>Mon, 17 Oct 2011 18:24:47 +0000</pubDate>
		<dc:creator>RangelMD</dc:creator>
				<category><![CDATA[Medical Legal]]></category>

		<guid isPermaLink="false">http://rangelmd.com/?p=715</guid>
		<description><![CDATA[How to win a lawsuit based on a lack of evidence.]]></description>
			<content:encoded><![CDATA[<p>Continuing the discussion from the <a href="http://rangelmd.com/2011/10/a-preponderance-of-the-evidence-a-cautionary-tale/" target="_blank">previous post</a> about the fact that in civil trials, all the plaintiff needs is to present a &#8220;preponderance of the evidence&#8221; in order <a href="http://presentvillage.com/blog/wp-content/uploads/greed.jpg"><img class="alignright" title="Greed" src="http://presentvillage.com/blog/wp-content/uploads/greed.jpg" alt="" width="379" height="530" /></a>to win a case .  Legal scholars equate this to at least 51% of the evidence or in lay-terms it being more likely than not that the plaintiff is correct. But this leaves 49% doubt as to the validity of the plaintiff&#8217;s claims. In a straight forward civil case a preponderance of the evidence is likely simple enough (&#8220;you ran a red light and hit my car!&#8221;) but medical malpractice cases usually deal with very complex details that are quite different from the real world experiences of the average juror (often picked specifically for their lack of knowledge and experience in modern health care).  This enormous amount of latitude in civil cases gives plaintiff&#8217;s attorneys a lot of opportunities to game the system.</p>
<p>A colleague recently told me about a case that perfectly exemplifies this problem. When he was in medical training he was directly involved in a case of an older gentleman who presented to the ER department complaining of vomiting blood.  The medical attending and training staff evaluated the patient and explained to him that he would need to be admitted to the ICU for an emergency endoscopy of the upper gastrointestinal tract. Upon hearing this the patient refused and signed a form in which he acknowledged that he was leaving against medical advice and may die as a result of his illness.  About 2 months later the patient died. My colleague doesn&#8217;t even know the eventual cause of death but 2  months seems like an amazingly long time to die from massive blood loss (as any service member or trauma specialist will attest to). The family sued the <del>attending</del> attending&#8217;s malpractice insurance company for several million dollars.</p>
<p>On the surface this case appears to be straight forward. The patient was notified that he had a serious condition that may lead to death but he declined treatment and left anyway.  Physicians don&#8217;t have the legal right to force a competent patient to get treatment against their will. But ah! The key word here is &#8220;competent&#8221; and sure enough the plaintiff&#8217;s lawyers used a technicality to question whether the patient was competent to decline treatment. Apparently a blood glucose level was not obtained in the ER (an unusual claim as this is a basic lab test done on almost all patients) and so they raised the question of whether the patient was hypoglycemic (low blood glucose level) and so not competent to make treatment decisions.</p>
<p>Never mind that the patient was not diabetic, was not taking diabetic medications or insulin to lower his blood sugar levels, was documented in the physician, RN, and ER notes as having a normal neuro-psych exam, any doubts about his competency were not raised by his family, and hypoglycemia severe enough to degrade a patient&#8217;s cognitive abilities is not subtle and is easily recognized by such symptoms as shaking, tremulousness, nausea, vomiting, dizziness, confusion, lethargy, and even coma.  The lack of any corroborating evidence makes the likelihood that this patient had any hypoglycemia to be extremely remote and should have made irrelevant the issue of the blood glucose level not having been taken.</p>
<p>The problem is that a laboratory analyzed blood glucose level is the gold standard for diagnosing or excluding hypoglycemia.  Without this level there could not be 100% assurance that the patient was not hypoglycemic and so there would have been some doubt, no matter how small, about the patient&#8217;s competence.  The right lawyer could have convinced a jury to view this doubt as evidence to the contrary about the patient&#8217;s competence. The plaintiff could have won this case based on a LACK of evidence rather then a preponderance of the evidence. It is likely that the threat of this doubt based on the technicality of a test not performed is what lead the defense to settle out of court for over $900,000.</p>
<p>Why settle when the plaintiff&#8217;s claims don&#8217;t match the evidence and historically the majority of medical malpractice cases that do go to trial are decided in <a href="http://www.google.com/url?sa=t&amp;source=web&amp;cd=1&amp;ved=0CCkQFjAA&amp;url=http%3A%2F%2Fbjs.ojp.usdoj.gov%2Fcontent%2Fpub%2Fpdf%2Fmmtvlc01.pdf&amp;rct=j&amp;q=medical%20malpractice%20jury%20trial%20defendant&amp;ei=v2qcTtP1HcrViALjrYzeDQ&amp;usg=AFQjCNHPjXR4yxxwrhrf66iE1kFymnxN6A&amp;cad=rja" target="_blank">favor</a> of the defendant? It&#8217;s a simple cost and risk adjustment on the part of the insurance company. Going to trial dramatically increases the legal costs regardless of victory or defeat (the benefit to the plaintiffs for not having any form of <a href="http://users.polisci.wisc.edu/kritzer/research/law_misc/engrule.htm" target="_blank">English Rule</a> in this country). Juries made up of non-medical experts are notoriously difficult to predict and rule in favor of the plaintiff in about 1/3 of cases. With several million at stake the insurance company estimated how much it would have to spend on a trial regardless of the outcome and made an offer to limit their potential losses.</p>
<p>This is how the litigation game is played in this country. Two sides maneuver, bump heads, match wits, and play a game of chicken until someone blinks. What about truth and justice? Forget it. Those are for superheros.</p>
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		<title>A Preponderance of the Evidence (a Cautionary Tale)</title>
		<link>http://rangelmd.com/2011/10/a-preponderance-of-the-evidence-a-cautionary-tale/</link>
		<comments>http://rangelmd.com/2011/10/a-preponderance-of-the-evidence-a-cautionary-tale/#comments</comments>
		<pubDate>Thu, 06 Oct 2011 23:16:43 +0000</pubDate>
		<dc:creator>RangelMD</dc:creator>
				<category><![CDATA[Medical Legal]]></category>

		<guid isPermaLink="false">http://rangelmd.com/?p=709</guid>
		<description><![CDATA[A perfect (hypothetical) example of why doctors hate and fear the malpractice tort system.]]></description>
			<content:encoded><![CDATA[<p>It&#8217;s unclear how many non-legal persons actually understand how different civil trials are from criminal proceedings.  Most people have heard that juries in criminal trials are told that they can only find a defendant guilty if their belief that the defendant is guilty is<strong> beyond a reasonable doubt</strong>. Federal courts define this term further as, &#8220;<em>proof of such a convincing character that a reasonable person would not hesitate to act upon it in the most important of his own affairs.</em>&#8221;   Many legal specialists quantitatively define this term as a 98% or 99%&#8221; certainty of guilt.</p>
<p>Most people are less likely to know that the burden of proof in a civil trial is far less.  In legal parlance, this is stated as a &#8220;preponderance of the evidence&#8221;.  Quantitatively stated, this is a greater than 50% weight of the evidence for one side or the other.  In layman&#8217;s terms, it&#8217;s more likely than not that one side is guilty. But there can still be a 49% range of doubt. Additional definitions include, &#8221; just enough evidence to make it more likely than not that the fact the claimant seeks to prove is true.&#8221;</p>
<p>It&#8217;s understandable that criminal trials have such a high burden of proof in convicting the defendant given what is at stake.  Not being a legal scholar, it&#8217;s not at all clear why this standard is so drastically lowered for civil trials. Maybe it&#8217;s because civil trials were traditionally considered to be more straight forward and easy to prove or disprove. But they are not. Certainly in the case of medical malpractice the issues are complex and a lack of definitive evidence can be misconstrued by a jury to be evidence to the contrary. I&#8217;ll give an example.</p>
<p>A nurse recently told me about an incident many years ago. An older female had been admitted to the hospital with a heart attack. She had been evaluated, treated, and stabilized appropriately per standards of care and was doing well. The night prior to her scheduled discharge she was being monitored on a telemetry floor and while eating dinner she had sudden onset of shortness of breath. She called the nursing station and was immediately evaluated. Within a minute she became unresponsive and went into cardiac arrest. Initially believing that she may be choking on her dinner the staff tried abdominal thrusts and clearing of her mouth and airway but no food or obstruction was found.</p>
<p>Simultaneously CPR was begun and the patient was intubated (a breathing tube placed through the mouth and into the trachea).  They found it was extremely difficult to ventilate the patient (i.e. to use a bag to manually force air through the endotracheal tube into the lungs) and despite their heroic efforts the patient was unable to be resuscitated.</p>
<p>Lawsuits for choking deaths in hospitals and other health care facilities are <a href="http://www.nursinghomesabuseblog.com/choking/lawsuit-blames-nurse-for-delay-in-providing-assistance-for-choking-patient/" target="_blank">favorites</a> for families because the concept is easy to understand and they believe it to be near 100% avoidable. Had this case been litigated, there is no doubt that the plaintiffs attorney would have argued that quite obviously this patient died from choking and from the negligence of the staff and physicians.  It would have been stated that the patient should not have been given solid food to eat because of her advanced age or because she did or did not have her dentures provided to her or because the heart attack had made her weak and she should have been evaluated by a speech therapist prior to being given solid food or one or more of her medications depressed her mental status or made her weak so that she was unable to swallow normally or so on and so forth. There would have been no direct or definitive proof for any of these claims but &#8220;specialists&#8221; would have provided testimony (actually their opinions) that any one of these factors is plausible so that enough doubt is placed into the minds of the jury.</p>
<p>Then the attorney for the plaintiff would have argued that in trying to clear the patient&#8217;s mouth the staff actually pushed the food bolus further down into the windpipe. And then it was pushed even further down during the intubation so there was no hope of it being removed and that it completely blocked the airway. The inability to ventilate the patient through the tube will be given as &#8220;proof&#8221; that the airway was totally obstructed with food.</p>
<p>Granted, there was no definitive proof for any of this. Scientists would call this argument a &#8220;theory&#8221; but NOT proof and would certainly try to follow this up with actual . . you know. . evidence. But in the make-believe land of civil litigation, a preponderance of the evidence could easily be interpreted by the jury as a preponderance of doubt in the defense&#8217;s claim that the patient didn&#8217;t choke. I.e. the plaintiff&#8217;s argument seems so reasonable and plausible and all the defense can do is to deny it. Even if this case never went to trial it would have been an excellent candidate to settle out of court.</p>
<p>But this case never went to litigation. The family of the patient decided to get an autopsy. Why? I don&#8217;t know. Maybe they really were looking for the truth. Maybe they were looking for the food impacted into and blocking the airway just to make the case that much easier. But instead what they found was the truth.</p>
<p>It turns out that the left side of the patient&#8217;s heart had been weakened so much by the heart attack that the wall of the left ventricle literally and suddenly split open. Blood poured out under high pressure into a space surrounding the heart called the pericardium. A thin membrane normally surrounds the heart like a balloon and as the blood poured into this virtual space, pressure built up and squeezed the heart so much that it was unable to beat anymore and stopped. This happened within seconds and is what caused the initial symptoms of shortness of breath. As more blood filled the area around the heart, this increased pressure was transmitted to the chest cavity including the airways and lungs thus making it very difficult to pump air into her lungs against this pressure.</p>
<p>Rupture of the free wall of the left ventricle following a heart attack is unusual and occurs in less than one percent of cases. It is unpredictable and can occur despite appropriate and timely treatment for heart attack. Emergent surgery is usually the only treatment option but the mortality rate is very high especially in severe cases as this one. In short, no one was to blame.</p>
<p>This example typifies why physicians and other health care works don&#8217;t feel like the current civil litigation system is fair or protects them against malicious and baseless litigation. Most malpractice cases in this country are filed not because of actual provable malpractice, but because of an unexpected and severe outcome regardless of fault.  Plantiff&#8217;s attorneys threaten to pervert the principle of a preponderance of the evidence into a preponderance of doubt for juries made up of people with the same level of expertise in the complexities of health care as Joe the Plumber. Many of these cases are settled out of court for this very reason.</p>
<p>What is needed is tort reform so that plaintiffs attorneys cannot hope to game the system by taking advantage of weak burden of proof requirements and gullible juries.  What is needed is a system of specialized malpractice courts with sitting impartial panels of medical and legal experts and consumer and patient care advocates. A panel that would reasonably be expected to believe that the odds of a patient choking who has no risk factors for choking are far less than the odds that a catastrophic cardiovascular event occurred in a patient only a few days removed from a heart attack.  A panel would be more likely to understand that a theory is not evidence and doubt is not evidence to the contrary.</p>
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		<title>Fear and Medication Errors in the ER</title>
		<link>http://rangelmd.com/2011/02/fear-and-medication-errors-in-the-er/</link>
		<comments>http://rangelmd.com/2011/02/fear-and-medication-errors-in-the-er/#comments</comments>
		<pubDate>Fri, 11 Feb 2011 00:22:25 +0000</pubDate>
		<dc:creator>RangelMD</dc:creator>
				<category><![CDATA[Health Policy]]></category>
		<category><![CDATA[Medical Legal]]></category>

		<guid isPermaLink="false">http://rangelmd.com/?p=636</guid>
		<description><![CDATA[You would think that the ER and hospital staff put forth the effort to get an accurate list of every patient's home medications. Far too frequently, you'd be wrong.]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.stoptherobbery.com/Pills.jpg"><img class="alignright" title="Pills" src="http://www.stoptherobbery.com/Pills.jpg" alt="" width="551" height="369" /></a>What a blessing and a curse it must have been to practice medicine fifty years ago. Most internists had only about twenty or so medications that they used regularly. It was a curse not to have effective medications to treat many common ailments but somewhat of a blessing not to have the modern medical nightmare of having patients on 15-20 chronic medications with all the logistical problems of keeping track of them all and watching for any interactions and complications. The use of electronic medical records is helping more and more medical practices keep track of their patient&#8217;s medications.</p>
<p>Unfortunately,  far too many emergency room departments believe that it is still 1960 when it comes to patient medications. And it used to be worse.</p>
<p>The accurate and consistent documentation of medications for patients admitted to the ER and the hospital was unregulated and of low priority until early the last decade when the Joint Commission for Hospital Accreditation starting requiring all member hospitals to keep track of their patient&#8217;s home medications and to reconcile these lists while in the hospital and on discharge. As of 2007, <a href="http://www.ashp.org/import/news/HealthSystemPharmacyNews/newsarticle.aspx?id=2691" target="_blank">only 66%</a> of hospitals actually documented a patient&#8217;s home medications though this seems to have improved. But from personal experience, the effort is often substandard.</p>
<p>The documentation forms for medication reconciliation are often confusing and poorly designed. Sometimes there are 2 or more lists which often contradict each other. Medications are frequently misspelled and dosages given in the wrong units or route. Yet, the single worst aspect is that these reconciliation lists are often jaw droppingly inaccurate to the point of being mostly fictional and this is despite the fact that this information is acquired by licensed medical professionals (mostly nurses and physicians).</p>
<p>The inaccuracy of this documentation appears to be a combination of two factors. 1. The medical staff appear to put forth much more of an effort to acquire a list (any list) than in maximizing the accuracy of such a list and 2. Many patients and their families have a very difficult time keeping track of their own medications.</p>
<p>The second problem is a universal headache for most health care workers. Patients either forget their medications or bring outdated lists or only some of their medications and family members are too infrequently involved in the patient&#8217;s medical care to help give information or the one member who knows the most is never available. These are considerable problems but short of a national electronic database to keep an accurate record of each patient&#8217;s medication list in real time (more on this in a future post) there is not much that can be done on the patient side. Yet, many patterns and common pitfalls can be seen and dealt with to significantly improve the accuracy of this information.</p>
<p>For example, patients often put all of their medications in one container to bring with them to the ER. However, this fact alone does not constitute an accurate list. Patients will put both medications that they have discontinued in addition to their current medications into the same bag. Or they will put their medications into the same container with their spouse&#8217;s medications. I frequently see this type of error.  It&#8217;s as if the person recording these medications didn&#8217;t bother to read the name on the labels but simply assumed that every single medication in a specific container was currently being taken by the patient. In one case, a female patient&#8217;s medications were recorded to include doxazosin which is a medication taken to shrink the prostate in males. The doxazosin was the patient&#8217;s husband&#8217;s medication and the pill bottle label even stated &#8220;take nightly for prostate&#8221; and this line was included in the medication reconciliation list.</p>
<p>Patients frequently forget to include medications. They often do not mention medications that are not taken in pill form such as inhalers, injected insulin, home oxygen, topical patches, and eye drops. They frequently forget to mention non-prescription medications such as aspirin and the chronic use of such over the counter medications as non-steroidal anti-inflammatories  which can have profound clinical consequences.  Often, specific medications need to be asked about for patients with certain conditions, however, in my experience, if the the medication is not in the bag then it doesn&#8217;t go on the list.</p>
<p>This nit picking about the accuracy of medication lists is far more than cosmetic. There is a lot of data out there that medication side effects and complications result in a significant number of ER visits each year. A 2008 Canadian <a href="http://www.cmaj.ca/cgi/content/full/178/12/1563" target="_blank">study</a> found that 1 in 9 ER visits were related to medication problems; either adverse reactions, noncompliance, or wrong medication or wrong dosages. Obviously, the inability to get an accurate list of home medications can significantly impair the staff&#8217;s ability to recognize and treat for medication problems. Additionally, an accurate medication reconciliation list is important for discharge planning to ensure that patient don&#8217;t go home and start taking medications that they shouldn&#8217;t and that nobody asked them about.</p>
<p>The cynical reader would think that this lackluster effort to reconcile medication lists is mostly limited to big city public hospitals with mostly indigent patients but it&#8217;s actually a quite frequent occurrence in high dollar private hospitals belonging to huge national corporations. The priority in private hospitals is to move patients so as to  facilitate higher volume and increased billing. The priority is not  accuracy.   It&#8217;s obvious that the ER staff is simply documenting to satisfy the regulations in the same way that public school teachers frequently &#8220;teach to the test&#8221;.  In one incidence, the medication list appeared to be simply copied verbatim from the records for the patient&#8217;s previous ER visit about 3 months prior. This despite the fact that the patient was perfectly awake and alert and told me that her doctor had since discontinued those prior medications and started her on all different ones.</p>
<p>Patients need to be aware of this if and when they have to go to the emergency room. The best strategy is to double check the ER staff&#8217;s work. Try and make sure that you have all of the current medication bottles or an up-to-date and accurate list. Ask to see the medication reconciliation form after the staff have filled it out to verify to yourself or your family member that what is listed is accurate to the best of your knowledge. If you don&#8217;t know or are unable to get a full and accurate medication list then make sure that the staff are aware of this and that they document somewhere on the medication reconciliation that the list is not yet complete.</p>
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		<title>Time to Re-Visit the English Rule for Litigation</title>
		<link>http://rangelmd.com/2010/05/time-to-re-visit-the-english-rule-for-litigation/</link>
		<comments>http://rangelmd.com/2010/05/time-to-re-visit-the-english-rule-for-litigation/#comments</comments>
		<pubDate>Thu, 27 May 2010 01:28:15 +0000</pubDate>
		<dc:creator>RangelMD</dc:creator>
				<category><![CDATA[Medical Legal]]></category>

		<guid isPermaLink="false">http://rangelmd.com/?p=559</guid>
		<description><![CDATA[Even malpractice litigation that is without merit and is aborted in the early litigation process incurs significant legal costs that are ultimately passed on to the health care system at large.]]></description>
			<content:encoded><![CDATA[<p>Dr. Kirsch at MD Whistleblower has <a href="http://mdwhistleblower.blogspot.com/2010/05/tort-reform-and-frivolous-lawsuits-show.html" target="_blank">written about</a> his recent unpleasant experience with malpractice litigation. Despite having full access to the patient&#8217;s chart and medical records, the plaintiffs attorney chose to include Dr. Kirsch in the suit . . apparently . . just because . . he had seen the patient.</p>
<p>In Ohio &#8211; where this case was filed &#8211; a plaintiff in a medical malpractice case is required to obtain an &#8220;affidavit of merit&#8221; from and &#8220;expert&#8221; witness essentially stating that the case is legitimate from a medical standpoint. Apparently, the plaintiffs attorney was unable to locate a physician to sign an affidavit. Maybe it was because . . I don&#8217;t know. . the case had no merit?</p>
<p>The plaintiff was granted two 45 day extensions as they searched the Ohio country-side in vain for a medical professional to certify the case. After several months, Dr. Kirsch was dropped from the suit and according to Dr. Kirsch&#8217;s malpractice insurance company, the cost of &#8220;defending&#8221; this suit on behalf of Dr. Kirsch came to $9,120.85.</p>
<p>And like other health care costs, this one does not evaporate into the ether. This cost &#8211; and who knows how many thousands of other cases like this each year in the US &#8211; add to malpractice insurance premiums and likely eventually find their way into the health system as a whole in the form of higher costs. In short and as usual for litigation in this country, we all end up paying the costs of excessive litigation.</p>
<p>Of course, the US is one of the few countries in the world that does not have the so-called &#8220;English Rule&#8221; or to put it bluntly, the loser pays (the winner&#8217;s legal bills). The rational behind this rule is not to impair an injured party&#8217;s access to compensation for legitimate cases but to impede the type of gaming of the system that goes on too frequently with personal injury attorneys. Dr. Kirsch&#8217;s case is just one example of suing every physician who ever saw the patient regardless of merit or encouraging prospective clients to file suits by taking them on contingency.  These tactics  are designed to maximize the statistical probability that at least one case will yield a large settlement before trial thus minimizing risk and maximizing reward for the firm.This is especially important since the majority of malpractice cases that go to trial are won by the defendant! The key strategy is to cast a wide net and try to settle early.</p>
<p>But as we see in Dr. Kirsch&#8217;s case, these aborted merit-less cases still incur costs in the initial and intermediate litigation period that must be compensated for. A 1992<a href="http://research.chicagobooth.edu/economy/research/articles/80.pdf" target="_blank"> analysis</a> of a 1980s era experiment in Florida with the English Rule found that that not only were more claims dropped in the initial litigation period with fewer cases being settled but cases that went to trial had a higher chance of success and settlements were generally larger, all of which suggests that the merit quality of the cases improved overall.</p>
<p>Ohio&#8217;s 2005 <a href="http://www.mcandl.com/ohio.html" target="_blank">statute</a> that requires an &#8220;<em>affidavit of merit by a properly qualified expert with respect to each  defendant against whom expert testimony is needed</em>&#8221; also allows for extensions to made for &#8220;<em>good cause</em>.&#8221; What causes would be good? How about not being able to find a qualified expert witness to certify a case as having merit because your case has none? It would seem that this statute is somewhat self defeating in its aim to reduce costs by limiting access to only cases with merit. Either the plaintiff is able to dredge up some paid expert with questionable qualifications to certify the case or waste even more time and money with extensions trying to find any expert to certify a case that even the expert prostitutes won&#8217;t touch! A better system is to utilize a pretrial screening panel that decides the merits of a case and has been<a href="http://www.ama-assn.org/amednews/2009/08/03/prsa0803.htm" target="_blank"> shown</a> to improve case quality and reduce costs.</p>
<p>Just as there are plenty of wasteful medical practices that increase overall costs, there are wasteful legal practices that increase overall costs and measures can be put in place for both without limiting access to medical care or to be compensated as a result of injuries from medical malpractice.</p>
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		<title>Yes Virgina, There is Defensive Medicine</title>
		<link>http://rangelmd.com/2010/04/yes-virgina-defensive-medicine-exists/</link>
		<comments>http://rangelmd.com/2010/04/yes-virgina-defensive-medicine-exists/#comments</comments>
		<pubDate>Wed, 14 Apr 2010 03:53:57 +0000</pubDate>
		<dc:creator>RangelMD</dc:creator>
				<category><![CDATA[Medical Legal]]></category>

		<guid isPermaLink="false">http://rangelmd.com/?p=433</guid>
		<description><![CDATA[Like John Gotti&#8217;s lawyer denying the existence of organized crime in America, trial lawyers have been denying for years that defensive medicine exists or if it does then it&#8217;s not so prevalent as to have any significant economic impact. Strictly defined, defensive medicine is the practice of ordering or performing tests and/or procedures or treatments [...]]]></description>
			<content:encoded><![CDATA[<p>Like John Gotti&#8217;s lawyer denying the existence of organized crime in America, trial lawyers have been denying for years that defensive medicine exists or if it does then it&#8217;s not so prevalent as to have any significant economic impact. Strictly defined, defensive medicine is the practice of ordering or performing tests and/or procedures or treatments that are not absolutely medically indicated for the primary purpose of enhancing a defensive posture should there be a bad outcome that results in litigation. In layman&#8217;s terms, this is the same thing as &#8220;covering your ass.&#8221;</p>
<p>Many things in medical practice are straight forward or back and white like taking an x-ray for a suspected broken bone or an EKG for chest pain. But there are huge areas of gray that allow for different priorities and leeway in medical decision making. Often this depends on the doctor&#8217;s experience and comfort level and their perception of risk. Perception is the key concept here as this is the driving force for defensive medicine.</p>
<p>Until recently this had not been well studied. But a <a href="http://circoutcomes.ahajournals.org/cgi/content/abstract/CIRCOUTCOMES.108.840009v1" target="_blank">study</a> in the journal Circulation  has found that up to 24% of cardiologists would perform an invasive cardiac catheterization primarily out of concern for malpractice litigation risk. The study was conducted as a national survey of cardiologists<sup> </sup>using hypothetical patient cases to try and evaluate for any regional differences in practice patterns.</p>
<p>What the study found instead may be part of the answer to why there are <a href="http://content.onlinejacc.org/cgi/content/full/34/1/12" target="_blank">so many of these procedures</a> done in the US each year when up to 40% of cardiac catheterizations to evaluate for chest pain are negative, i.e. they find <a href="http://health.usnews.com/health-news/family-health/heart/articles/2010/03/10/doctors-turning-to-cardiac-catheterization-too-quickly.html" target="_blank">no significant blockages</a> (the other part of this answer is that invasive cardiac procedures are reimbursed at a much higher rate than medical care that is designed to reduce the risk of the development of cardiac disease in the first place).</p>
<p>At a cost of $2,600 each, cardiac catheterization is one of the most expensive commonly performed invasive procedures in the US to the tune of several billion dollars a year. This is real money! The chance to directly affect up to a quarter of this cost is something that the Federal government cannot ignore. But this is exactly what the current administration and Congress have done with the recent health reform legislation which did not include a single section on medical malpractice litigation reform.</p>
<p>Even more than limits on non-economic jury awards for pain and suffering, what is badly needed is a national system of specialized medical malpractice courts to hear cases in front of a panel of medical experts, legal experts, and consumer and patient advocates appointed by the court. The rational for these courts would be that specialized juries are far better equiped to make rulings based on complex medical issues and standards of care then the current adversarial civil court system where a lay jury picked specifically for its lack of knowledge or experience with modern medical practice is called on to decide with side&#8217;s prostituted &#8220;expert&#8221; witnesses they believe more (or which lawyer they like better).</p>
<p>If such specialized courts existed then maybe physicians would be more inclined to practice medicine as they were taught if they know that the legal system can tell the difference between the art of medical practice in the vast gray area of uncertainty and actual medical negligence. Thus far, Obama and the Democrats have missed their opportunity to implement a system that could save billions. Perhaps they wanted to avoid too many fights with the recent health care bill. Maybe not.</p>
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		<title>Does Free Speech Apply to Doctors?</title>
		<link>http://rangelmd.com/2010/04/does-free-speech-apply-to-doctors/</link>
		<comments>http://rangelmd.com/2010/04/does-free-speech-apply-to-doctors/#comments</comments>
		<pubDate>Sat, 03 Apr 2010 15:02:42 +0000</pubDate>
		<dc:creator>RangelMD</dc:creator>
				<category><![CDATA[Medical Ethics]]></category>
		<category><![CDATA[Medical Legal]]></category>

		<guid isPermaLink="false">http://rangelmd.com/?p=400</guid>
		<description><![CDATA[Many stand on their soap boxes and proclaim that politics and patient care should not mix. But mix they do and the simple act of patient care does not strip the physician of their first amendment rights.]]></description>
			<content:encoded><![CDATA[<p>Specifically, does the protection of the first Amendment apply to doctors who espouse conservative beliefs in signs on their office windows? Florida urologist Jack Cassell recently placed <a href="http://www.orlandosentinel.com/news/local/lake/os-mount-dora-doctor-tells-patients-go-aw20100401,0,658649.story" target="_blank">a sign</a> on the window of his office that read, &#8220;<em>If you voted for Obama … seek urologic care elsewhere. Changes to your  healthcare begin right now, not in four years.</em>&#8221;</p>
<p>Of course, the liberal war machine when into high gear once word of this got out.</p>
<blockquote><p>&#8220;Cassell may be walking a thin line between his right to free speech and  his professional obligation&#8221;, said <a id="PEHST002299" title="William Allen" href="http://www.orlandosentinel.com/topic/politics/government/william-allen-PEHST002299.topic">William  Allen</a>, professor of bioethics, law and medical professionalism at  the <a id="OREDU0000153" title="University of  Florida" href="http://www.orlandosentinel.com/topic/education/colleges-universities/university-of-florida-OREDU0000153.topic">University  of Florida</a>&#8216;s College of Medicine.</p></blockquote>
<blockquote><p>The outspoken [U.S. <a id="PEPLT0000017585" title="Alan M. Grayson" href="http://www.orlandosentinel.com/topic/politics/government/alan-m.-grayson-PEPLT0000017585.topic">Rep.  Alan Grayson</a>], described Cassell&#8217;s sign as<strong> </strong>&#8220;ridiculous.&#8221; &#8220;I&#8217;m disgusted,&#8221; he said. &#8220;Maybe he thinks the Hippocratic Oath says,  ‘Do no good.&#8217; If this is the face of the right wing in America, it&#8217;s the  face of cruelty. … Why don&#8217;t they change the name of the Republican  Party to the Sore Loser Party?&#8221;</p></blockquote>
<p>To his credit, Dr. Cassell denies having abandoned or refused to treat patients based on their political views and denies even asking patients about their views or who they voted for as a</p>
<div class="wp-caption alignright" style="width: 347px"><a href="http://thenextweb.com/files/2009/09/TheHippocraticOath.jpg"><img class=" " title="Hippocratic Oath" src="http://thenextweb.com/files/2009/09/TheHippocraticOath.jpg" alt="" width="337" height="480" /></a><p class="wp-caption-text">The Oath: It&#39;s Greek to me.</p></div>
<p>prerequisite for treatment.  Dr. Cassell&#8217;s sign is obviously a political  statement and not a serious policy if considered in the context of the fact that voting remains by way of secret ballot in this country and that other then bumper stickers there is no way to identify the political affiliation or opinions of Americans.</p>
<p>Rep. Grayson is right about one thing. Taking this sign seriously is about as &#8220;ridiculous&#8221; as literally believing the intentions of a doctor who puts up a sign stating their refusal to treat anyone who&#8217;s favorite color is blue.</p>
<p>But don&#8217;t raise such practicalities of common sense with Mr. Grayson who has <a href="http://www.foxnews.com/politics/2010/04/03/congressman-plans-file-complaint-anti-obama-doctor/" target="_blank">threatened</a> to file a complaint against Dr. Cassell with the Florida Department of Health.  This is just another perfect example of why the first amendment continues to be so important (actual and real patient abandonment should be irrespective of the reasons for such ethics violations).</p>
<p>This case does raise a troubling issue. Are physicians for all intents and purposes, stripped of their rights to political speech and political activity if such activity directly involves patient care? One of the<a href="http://www.orlandosentinel.com/news/opinion/os-ed-letters-tea-party-040410-20100402,0,2000414.story" target="_blank"> letters to the editor</a> of the Orlando Sentinel expressed disgust at Dr. Cassell&#8217;s mixing of politics and patient care while ironically stating her right to choose another physician if faced with a similar sign. Wait. Don&#8217;t doctors also have the right to choose to be politically active just as patients have the right to pick and change doctors?</p>
<p>Though ivory tower bioethicists believe that the Hippocratic Oath binds physicians to an unbreakable doctor-patient relationship until death do us part or until the patient seeks care elsewhere, the fact is that there is nothing in the Oath that specifically forbids political activity by doctors nor compels them to treat a patient indefinitely irrespective of any reason to end the relationship. Practicalities take priority over idealism in common law.  Except for laws that bar discrimination, a physician is allowed to  refuse service or to terminate services. In almost all cases, physician&#8217;s are allowed to end a professional relationship with a patient after giving appropriate notice and assistance as indicated to help the patient secure care elsewhere while being available for a practical time period to render emergency care as needed.</p>
<p>Ideally, political activity should NOT impact or compromise patient care but sometimes a work stoppage (strike) and refusal to participate in the system is the only way to send an effective message. Nor should doctors be forced by some false interpretation of the Hippocratic Oath to continue to provide care within a health care system that they feel compromises their own economic stability and/or the ultimate care of their patients. In other words, do the ethical constraints of the Hippocratic Oath trump the Constitutional rights of physicians? Absolutely not. The Framers were well aware of the ancient Oath in their time and did not choose to make an exception in that the rights of patients for care would negate the speech and political rights of their physicians.</p>
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		<title>Medical-Legal Advice on Dealing with Insurance Denials</title>
		<link>http://rangelmd.com/2010/03/medical-legal-advice-on-dealing-with-insurance-denials/</link>
		<comments>http://rangelmd.com/2010/03/medical-legal-advice-on-dealing-with-insurance-denials/#comments</comments>
		<pubDate>Sun, 07 Mar 2010 03:05:41 +0000</pubDate>
		<dc:creator>RangelMD</dc:creator>
				<category><![CDATA[Medical Legal]]></category>

		<guid isPermaLink="false">http://rangelmd.com/?p=325</guid>
		<description><![CDATA[When the insurance company denies a requested test or procedure, physicians would be well advised to avoid expressing their opinions about this denial in the chart.]]></description>
			<content:encoded><![CDATA[<p>I&#8217;m not a lawyer &#8211; though I play one on TV &#8211; so take this with a grain of salt. <a href="http://www.thebillablehour.com/images/tbh_AccurateLegalAdvice_low_res.jpg"><img class="alignright" title="Legal advice" src="http://www.thebillablehour.com/images/tbh_AccurateLegalAdvice_low_res.jpg" alt="" width="250" height="350" /></a></p>
<p>In my travels, I have come across many an irate physician who enthusiastically inscribes their opinion upon the official and legal record of a patient&#8217;s chart regarding the denial by the patient&#8217;s insurance of a test or procedure.</p>
<p>While it is perfectly acceptable and appropriate for the physician to write a note in the chart explaining the reasons for the requested test or procedure, it is almost always not a good idea to express one&#8217;s opinion about a denial in the chart. For one, a denial by an insurance company is based on medical information (which may be incomplete or inadequate) and contrary to liberal belief, this is not the insurance company practicing medicine because the decision is about what will be reimbursed and not what will be ordered.</p>
<p>This distinction is important because an insurance denial does not substitute for nor remove a physician&#8217;s obligation to care for the patient despite the financial barriers that the patient faces. So if a physician writes in the chart that the insurance company is threatening the life and well-being of the patient by denying a test or procedure then that physician better find a way to get it done, continue to advise the patient to have it done, or do it anyway if able. Doctors cannot transfer the medical liability for a bad outcome from themselves to the insurance company.</p>
<p>Of particular importance is when a physician is able to perform a test or procedure themselves and deems it necessary and states it thus in the chart but does not do so because reimbursement is denied by the insurance company. I.e. if you call the actions of the insurance company &#8220;unethical&#8221; for denying a procedure that you normally perform and recommend for your patient, don&#8217;t be surprised when a court of law uses your own words to describe YOUR ACTIONS in refusing to perform a necessary procedure unless reimbursement is guaranteed.</p>
<p>Nuf, said.</p>
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		<title>When &#8220;Difficult Patients&#8221; Attack</title>
		<link>http://rangelmd.com/2010/02/when-difficult-patients-attack/</link>
		<comments>http://rangelmd.com/2010/02/when-difficult-patients-attack/#comments</comments>
		<pubDate>Thu, 04 Feb 2010 15:35:14 +0000</pubDate>
		<dc:creator>RangelMD</dc:creator>
				<category><![CDATA[Medical Legal]]></category>

		<guid isPermaLink="false">http://rangelmd.com/?p=207</guid>
		<description><![CDATA[We know these people by different names. All too often they use and abuse our legal systems to spread their misery throughout the world.]]></description>
			<content:encoded><![CDATA[<p>In medical industry parlance, they are known as the &#8220;difficult patient&#8221;. In every-day parlance, these patients are known as a**holes or referred to by other colorful idioms. They are the people who have very poor ways of dealing with external stressors and who seem to have been put on this Earth to make sure that nobody else gets too happy in life.</p>
<p>Dr. N, a 58-year-old cardiologist, had <a href="http://www.renalandurologynews.com/when-a-patient-refuses-to-follow-advice-should-his-or-her-physician-be-held-liable-for-adverse-outcomes/article/163221/" target="_blank">one such patient</a>, an insulin-dependent diabetic who was found to have severe cardiovascular disease after developing chest pain and undergoing a cardiac catheterization. Like many difficult patients, this diabetic sought out medical assistance and consultation from Dr. N. and then paradoxically, repeatedly refused to follow his medical recommendations. After finally undergoing coronary artery bypass surgery, the patient developed a serious sternal wound infection and refused to return to the hospital for intravenous antibiotics, instead demanding that Dr. N. bow to her convenience and treat her over the phone by calling in a prescription for oral antibiotics.</p>
<blockquote><p>Four days later, Mrs. Y called Dr. N, vociferously complaining that she had developed a fever. Dr. N obtained the culture report, and informed Mrs. Y that she would need to return to the medical center immediately, as tests indicated that she had multiple infections in her midsternal wound.</p>
<p>Mrs. Y refused. “I&#8217;m not coming back,” she announced. “It&#8217;s almost an hour away. I&#8217;m weak and it&#8217;s too far for me to go in my condition.”</p>
<p>“You have an infected wound,” Dr. N replied. “It needs to be examined and you will need antibiotics to treat it.”</p>
<p>“Why don&#8217;t you just prescribe the antibiotics over the phone” she asked.</p>
<p>“I&#8217;m sorry,” Dr. N said. “That&#8217;s not an option. You are best off returning here, so that I can properly evaluate the problem and start treatment right away. It&#8217;s dangerous for you to wait. This sort of infection can be life-threatening if not treated promptly.”</p>
<p>“Well, I&#8217;m not going,” Mrs. Y said. “You&#8217;ll just have to call antibiotics into my pharmacy.”</p>
<p>“Mrs. Y, this is very serious. I cannot prescribe anything over the phone without seeing you. You <em>must</em> get treatment. If you don&#8217;t want to come back here—which is really the best option—then your alternative is to go to your local emergency department immediately. You have an infection in your chest that must be treated or it could threaten your life. Do you understand?”</p>
<p>“I understand that you&#8217;re not being helpful,” replied Mrs. Y, hanging up the phone.</p>
<p>Dr. N noted the interaction in the file, sighed, and went on with his business.</p>
<p>Mrs. Y did not return to the medical center, and waited 10 days before going to the local emergency department. When Mrs. Y finally sought treatment, surgery was necessary to debride the wound, and a portion of her sternum was removed.</p></blockquote>
<p>And true to the credo of the &#8220;difficult patient&#8221;: <strong>make everyone&#8217;s lives more miserable than your own</strong>, this patient reported Dr. N. to the state medical board and when the board dismissed the case for lack of wrong doing, the patient sued Dr. N.</p>
<p>The article author, Ann W. Latner, JD, uses this case to highlight the importance of having malpractice insurance. This case also highlights the absurdity of the current system in which a state medical board finds no evidence of wrong doing but an obviously frivolous lawsuit is allowed to wind it&#8217;s way through the system and consume valuable money and time.</p>
<p>In a better system, special malpractice courts made up of independent medical experts, legal experts, and consumer advocates (appointed by the court and not prostitutes hired by either side) would make a preliminary ruling on the validity of a suit and/or order each side to arbitration and require a large cash sum be placed in escrow if the defendant insists on proceeding with the case or with an appeal despite an unfavorable ruling from the court.</p>
<p>Even though the current system is designed to be mailable enough to allow cases with merit to see their day in court, it also is very susceptible to people who&#8217;s main motivation appears to be to use the system as a tool to harass and attempt to extort others as a way of fulfilling their credo in life.</p>
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		<title>The Diabolical Plan of Lawyers and Democrats to Keep Down Health Care Costs</title>
		<link>http://rangelmd.com/2010/02/lawyersdemocrats-diabolical-plan-to-keep-down-health-care-costs/</link>
		<comments>http://rangelmd.com/2010/02/lawyersdemocrats-diabolical-plan-to-keep-down-health-care-costs/#comments</comments>
		<pubDate>Tue, 02 Feb 2010 04:19:53 +0000</pubDate>
		<dc:creator>RangelMD</dc:creator>
				<category><![CDATA[Health Care "Reform"]]></category>
		<category><![CDATA[Medical Legal]]></category>

		<guid isPermaLink="false">http://rangelmd.com/?p=190</guid>
		<description><![CDATA[Trial lawyers and Democrats already know what happens to the practice patterns of physicians when their malpractice liability goes up. That's why Washington has all but ignored national medical malpractice reform lately.]]></description>
			<content:encoded><![CDATA[<p>Considering the potential health care savings that could be generated by mitigating excessive testing and health care utilization as part of defensive (CYA) medical practice, it has remained very curious as to why the Obama administration the Democratically controlled Congress have virtually ignored malpractice reform as part of their overall health care reform efforts (other than the fact that the trial lawyer lobby gives out political donations to Democrats like a drunken sailor in a Tijuana whore house). Well now a <a href="http://www.healthleadersmedia.com/content/PHY-245780/Physicians-Work-Less-When-Medical-Liability-Risk-Increases-Study-Says" target="_blank">study</a> looking at the effects of increased Medical liability risk has given us the answer.</p>
<blockquote><p>On average, doctors end up working 1.7 hours less per week when their expected medical liability risk increases by just 10%, according to a new study published in the latest issue of <a href="http://www.journals.uchicago.edu/" target="_blank">the <em>Journal of Law and Economics</em></a>. . .</p>
<p>When something changed the risk of medical liability—such as an adjustment in the maximum amount a jury could award in malpractice cases —doctors adjusted their workload, according to the study. When liability risk increased, physicians saw fewer patients each week to minimize their chance of a lawsuit. When liability risk went down, doctors saw more patients each week.</p>
<p>The economists calculated that physicians working 1.7 hours less per week is the equivalent to &#8220;one in 35 physicians leaving a workforce entirely, or about 21,000 physicians.&#8221;</p></blockquote>
<p>And less health care utilization means lower health care costs! The Democrats are not stupid. They are well aware of the massive costs that are likely to result by providing health care for every American without any coherent plan to slow costs. But Sara Palin&#8217;s brilliant (in a savant sort of way) warning about &#8220;<a href="http://blogs.wsj.com/washwire/2009/12/22/palins-death-panels-charge-named-lie-of-the-year/tab/article/" target="_blank">death panels</a>&#8221; effectively put an end to any plans to realistically try and control costs by directly limiting utilization. So what better way then to dump it on the doctors and let them deal with it!</p>
<p>Instead of national caps on malpractice jury awards, expect Congress to pass a law establishing <strong>minimum</strong> amounts for jury awards for malpractice cases! This keeps everyone happy; the lawyers for obvious reasons, the politicians for establishing a national medical malpractice lottery while holding down costs, and the patients who will have more leverage than every to force their doctor&#8217;s malpractice insurance company to settle out of court. Everyone is happy except the doctors who will be leaving the profession in ever bigger numbers. But who needs them anyway? It&#8217;s health care! People&#8217;s lives are at stake. They should be seeing patients for free!</p>
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		<title>When Patients Audio Record Without Your Consent</title>
		<link>http://rangelmd.com/2010/01/when-patients-audio-record-without-your-consent/</link>
		<comments>http://rangelmd.com/2010/01/when-patients-audio-record-without-your-consent/#comments</comments>
		<pubDate>Tue, 26 Jan 2010 15:35:00 +0000</pubDate>
		<dc:creator>RangelMD</dc:creator>
				<category><![CDATA[Medical Legal]]></category>

		<guid isPermaLink="false">http://rangelmd.com/?p=154</guid>
		<description><![CDATA[What if a patient or family member secretly records your conversation. Is this legal. Is this a medical legal crisis? Should you freak out? Should you call your lawyer or the police? Or should you be polite and remain calm?]]></description>
			<content:encoded><![CDATA[<p>Small portable audio recorders have been around for a while but in 2009 Apple released the iPhone OS 3.0 that included the <a href="http://www.apple.com/iphone/iphone-3gs/voice-memos.html" target="_blank">Voice Memo</a> application. This does a decent job of recording ambient noise and nearby noises such as normal tone conversations up to 30 mins at a clip. This set up is even better than a small recorder since being a phone, it can be on and recording everything you say without drawing untoward attention to itself. This actually happened to a physician who posted the encounter on <a href="https://md.sermo.com/medical/ticket/details?nav=on&amp;id=45828" target="_blank">Sermo.com</a> (registration required).</p>
<blockquote><p>I see the patient and her daughter is waiting for me to come, hovering outside her room. We go in together and begin discussing concerns regarding discharge . . About 15 minutes in to the conversation, I glance down at the phone the daughter is holding in her hand at the bedside and notice it&#8217;s a recording app on her iPhone. And there&#8217;s a little &#8216;metering bar&#8217; that&#8217;s moving as I talk &#8211; it&#8217;s actively recording the conversation. I had no idea I was being recorded.</p></blockquote>
<p><a href="http://www.iphonefreak.com/wp-content/uploads/2009/03/apple_voice_memo_app_250x250.jpg"><img class="alignleft" title="Voice Memo" src="http://www.iphonefreak.com/wp-content/uploads/2009/03/apple_voice_memo_app_250x250.jpg" alt="" width="103" height="103" /></a>Was it legal for the patient&#8217;s daughter to record the conversation without the doc&#8217;s consent? The general consensus among non-lawyers appears to be &#8220;no&#8221; but <a href="California, Connecticut, Florida, Illinois, Maryland, Massachusetts, Michigan, Montana, Nevada, New Hampshire, Pennsylvania and Washington" target="_blank">in reality</a> it is illegal to record a conversation without the consent of all parties in only 12 states (California, Connecticut, Florida, Illinois, Maryland, Massachusetts, Michigan, Montana, Nevada, New Hampshire, Pennsylvania and Washington). These are referred to as &#8220;all-party&#8221; statutes.</p>
<p>Every other state is more concerned about the possibility of a third party eavesdropping and recording a private conversation and so only require the consent of one of the involved parties. Essentially these &#8220;one-party&#8221; statutes allow anyone to secretly record a private conversation without requiring the consent of anyone else as long as the recorder is one of those involved in the conversation. The same goes for Federal law but this usually applies only to electronic conversations or conversations where one party is standing in one state and the other party is standing in another (presumably within talking distance).</p>
<p>However, if the patient&#8217;s daughter was unlucky enough to be in one of the states with an &#8220;all-party&#8221; statute, she could potentially face criminal charges including felony charges for recording without consent. She could also be held civilly liable depending on the state. But in fairness,  her intent is likely to have been much more benign. She could have been recording a conversation with a doctor for future reference. It&#8217;s more difficult than we think for patients and family members to remember everything a doctor tells them. Some attempt to write down as much as they can and this is not illegal in any sense. Audio recording is much easier.</p>
<p>And the medical-legal risk is likely way overblown. The usefulness of an audio recording for the plaintiff in litigation is not automatic and may be a source of more headaches and delays for the plaintiff than simply relying on the medical record. Unlike medical records which are not usually challenged for their authenticity, an audio recording made without full consent and informally is not an official record. It must go through several processes to satisfy the court to be allowed in as evidence including; authentication and correctness of the recording, preservation of the recording to the reasonable satisfaction that there has been no tampering, identification of the speakers (may be difficult if the quality or volume is poor), and proof that the chain of custody has been preserved.</p>
<p>The defense can contest each step before a recording is deemed as admissible but from a practical standpoint recordings are most valuable only when no other record exists. The medical record is the official document of such conversations or patient/family encounters and should not differ significantly from the actual conversation. I.e. as a matter of legal practicality, never have a conversation with a patient/family that you would not be willing to repeat in court and/or put down on the medical record.</p>
<p>This leaves two possibilities in which the medical record and the audio evidence would differ. 1). An error or omission was made in the conversation but corrected in the medical record.  In this case the record should hold more weight especially if it can be shown that successive medical decisions were made based on this correct documentation. I.e. lawsuits are over outcomes and not mistaken conversations. 2). An error or omission was made in the chart but the correct decision or information was stated in the conversation. Ironically, the recording might help the defense if anything though this is doubtful.</p>
<p>The take home points are that in most states it is legal to record a conversation with only the consent of one party but that these recordings are more than likely to be used for personal reference rather than as the key piece of evidence in court that makes or breaks a case. Still, it is your right to refuse a case or to end a doctor-patient relationship (as long as the proper procedures are followed)  over behavior that makes you feel uncomfortable or that poisons the relationship such as if the family or patient tells you that they record all doctor conversations in case they need to use them in court.</p>
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